At Jalen Toast, we are committed to delivering your orders quickly, safely, and reliably. This Shipping Policy outlines how we handle deliveries worldwide.

Shipping Coverage

We deliver our products to customers worldwide. Shipping availability may vary depending on local courier services and customs regulations.

Processing Time

• Orders are typically processed within 1–3 business days after confirmation.

• You will receive a confirmation email once your order has been dispatched.

Delivery Time

• Standard delivery times vary depending on your location.

• Estimated delivery timeframe: 7–21 business days for international orders.

• Please note that delivery times may be affected by customs inspections, local courier delays, or unforeseen events beyond our control.

Shipping Charges

• Shipping costs (if applicable) will be displayed at checkout before confirming your order.

• In certain regions, additional customs duties or import taxes may apply. These charges are the responsibility of the customer.

Payment Method

• Jalen Toast accepts Cash on Delivery (COD) only.

• Customers are required to pay the full amount at the time of delivery.

Order Tracking

Once your order is shipped, we will provide tracking details (if available) via email so you can monitor the status of your delivery.

Delivery Issues

If you experience issues such as delayed delivery, lost packages, or incorrect items, please contact us immediately at [email protected]. We will work with our shipping partners to resolve the matter promptly.

Failed Deliveries

• If a delivery attempt is unsuccessful due to the customer being unavailable or providing incorrect information, the order may be returned to us.

• In such cases, re-delivery may require additional charges.

Contact Us

For any questions or concerns regarding shipping, please contact us at:
Email: [email protected]